Traditional Japanese atmosphere, Friendly English-speaking staff, Good location near Nijo Castle and public transport, Clean and comfortable rooms, Fast wifi.

Nothing, everything was great.

When I arrived the owner was friendly. I appreciated Kyoto Machiya Shouan.

Couldn’t fault.

room was comfortable; staff was helpful; location was good. if you walk 20 minutes, you'll find nijo subway station. kamigyo ward is a district that deserves exploring. no complaints, the venue met requirements.

Great shower and bathroom facilities, and the room had effective air conditioning. The breakfast had a good selection and was served in the room. The hotel is located close to a popular attraction and it was easy to rent bikes from the friendly and helpful staff.

The lack of storage space made the already small room feel cluttered and cramped. The service was not up to par; we had to deal with maintenance works late into the night, and the cancellation policy for breakfast was not well explained and led to an unpleasant discussion. Additionally, the pricing was much higher than advertised. we were disappointed by the gap between the expensive price and lackluster service and amenities.

Nestled in a tranquil location, this traditional Japanese inn is conveniently close to the Nijo castle as well as public transportation. Rooms are charmingly decorated and the bathroom facilities are clean and well-maintained. The staff are pleasant and provide exceptional service, offering assistance with local tips and travel arrangements. Guests can indulge in a delicious breakfast at an additional cost, or rent bikes on-site to explore the surrounding scenic destinations.

Noise can be a problem for some guests due to thin walls.

This hotel is in a great location, being centrally located near attractions and in a quiet neighborhood. We enjoyed the traditional Japanese style of this hotel which was very clean and well-maintained. The staff were friendly and tried their best to assist us with everything.

Nothing is perfect.

The hotel location was convenient for my business trip, with easy access to public transportation and a nearby grocery store. The traditional Japanese house was a unique and beautiful experience, with clean and well-kept facilities. the friendly staff made my stay more comfortable and enjoyable.

The lack of a common area or kitchen was inconvenient, as I felt somewhat confined to my small room. the shared toilets and bathing areas were not always maintained properly by other guests.